Privacy Policy

What we collect

When you submit an enquiry, apply, or call us, we collect the personal information needed to assess and arrange a mortgage: your name, contact details, property address, income and employment information, assets and liabilities, and — with your consent — your credit report from Equifax or TransUnion.

We also collect standard technical information when you use this website, such as pages viewed and referring source, to understand how the site is used.

Why we collect it

To assess your eligibility, to present your application to lenders and insurers on your behalf, to comply with our obligations under provincial mortgage brokerage legislation and federal anti-money-laundering rules, and to contact you about your file.

We do not sell your personal information. We share it with lenders, mortgage default insurers, appraisers, lawyers and service providers only as necessary to arrange and complete your mortgage.

Your consent and your choices

We ask for your express consent before pulling a credit report. You can withdraw consent to marketing contact at any time by replying to any message from us or by calling 888 350 0202. Withdrawing consent to processing may mean we can no longer act for you.

You have the right to access the personal information we hold about you and to request corrections. Contact us at hello@lendmax.ca.

Security and retention

Information is transmitted over encrypted connections and held in access-controlled systems. We retain records for the period required by provincial mortgage brokerage regulations and applicable federal legislation, after which they are securely destroyed.

Cookies

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